Salsa Digital: Key Differences Between Digital Service Standard 1.0 and 2.0: A Complete Guide for Australian Government Agencies
Introduction As digital expectations evolve, so must the standards that guide government services. Australia's Digital Service Standard (DSS) has made a significant leap from version 1.0 to 2.0, focusing on user experience, security, and inclusivity. DSS v2.0 aligns government services with modern expectations, incorporating enhanced accessibility, continuous feedback, and cross-agency collaboration. For agencies already meeting DSS v1.0, this update outlines what’s new and how these standards benefit both service providers and users. Let’s explore the critical differences and why they matter for achieving a seamless, secure, and user-friendly experience in public digital services. Key Differences Between DSS v1.0 and DSS v2.0 Aspect DSS v1.0 DSS v2.