ImageX: Unlocking Customer Management Efficiency: A Deep Dive into CRM Integration with Drupal Websites

Authored by: Nadiia Nykolaichuk.

Managing customer interactions touches on many aspects. Luckily, instead of using endless spreadsheets, notes, emails, chats, and form fills, you can rely on just one application — a CRM, or customer management system. A CRM will help you easily consolidate, manage, track, and analyze all customer interactions at every step of their journey throughout your sales funnel.